|
|
| ID |
Issue Title |
Issue Description |
Issue Resolution |
Impact Area |
Priority |
Date Opened |
Date Closed |
Status |
Owner |
| 9 |
Data Loads into Reward app causing errors |
Cito Comp loaded new BW job code data, and this caused 1200 errors to be logged in the latest data import. |
08/05: Nicole Ussery assigned to review error logs, but review process needs to be developed around new data loads to minimize errors. |
Data |
High |
12-8 |
12-24 |
 |
Lance Matchett |
| 11 |
Defects Process not being utilized |
Cito comp did not want to do a proper UAT. Now defects being discovered and not being tracked. |
08/05: Due to lack of full UAT and use of the application, some defects and issues are occuring at a slow pace, and may sometimes fall tCitoough the cracks. Team not following a process to track issues and defect. |
Process |
High |
11-28 |
12-21 |
|
Lisa Marie |
| 8 |
Training Plan for Minnow Managers on Reward App |
Cito Comp team does not plan on having true training sessions with managers on new Reward application for the annual review. There could be a backlash of help desk calls on the application, tying up Cito Comp team resources. |
08/04: Identified during communication meeting. Communications will be reduced as well. |
Training |
High |
10-24 |
11-24 |
|
Lance Matchett |
| 10 |
Cito Comp not following up action items of project |
Cito Comp has initiated several actions on the project, but fails to follow up when their participation is needed. Examples: Security settings, admin training, screen layout, requirements confirmation, UAT testing. |
08/05: Cito Comp commented that we wanted the Minnow logo on the screen, then pushed off to August when mockups sent. Cito Comp required security settings, but has not reviewed settings document, nor responded with list of managers. Cito Comp loaded new data that caused errors, but does not accept Tomas Verde offer for admin training. |
Process |
High |
9-25 |
10-5 |
|
Pete Buddig |
